Objective: A career-oriented highly motivated and competent Customer Service and public relations professional looking for employment with a progressive company where I can use my communication skills to provide better customer service and customer support.

Accounting software: Multi-Ledger accounting software, & Quick Books 2003

Application software Microsoft Excel 2007, Microsoft Word2007,

Transferable Skills

• 
  Ability to organize and complete complex projects efficiently.

• Excellent verbal and written communication -skills .

• Committed to high quality work and improving job skills with a company who promotes education...

• With Typing correspondence and record keeping, Filing, Taking office supply inventory and re- ordering office supplies , Invoicing clients.

• Over three years experience in collections.

Education:

El Camino College Torrance, CA (Accounting and Computer) Psychology

Santa Monica College - Real Estate Courses, Licensed Real Estate Agent Since 1977

Work study courses on setting up computer and office operations

Member of the Chamber of congress in the city of Westchester, CA (3yrs)

Work History

Sea Cliff Healthcare

Daily Task, Daily deposits for residents trust account also, resident trust disbursements and, replenishment / cash. Daily phone coverage (breaks) collections and telephone f/u with Documentation, notes with back-ups. Correcting address changes/ mailing out collection letters. Following up on medical Applications along qualifying and making sure proper application was filled out correctly. Calculate medical loan amount, and entering payment into schedule along with payment acknowledgement. Contact clients regarding past due payments collected credit card information to process.

CC&R Association Services

Director of Marketing and Sales (Made Presentation Folders) used folders on sales appointments in which I inquired threw Entitlement processing, Organized Master Association List by updating Homeowners Members. Invoice Information concerning venders, Enter and print checks and schedule transaction method using quick book. Start Date 08/01/06 to 10/06/06

Sierra Concrete Design inc. - Santa Ana, Ca

Billing specialist (Construction & manufacturing company)

Run daily invoice needs report (completed order report)

Invoice clients based upon terms (wrap insurance and non wrap insurance) calculation based upon insurance rates. Enter invoice information into manufacturing and scheduling program.

Prepare invoices with proper support correct (purchase order or contract billing schedule) with

Call customers with past due balances and make payment arrangements.

Prepare deposit receipt and post cash payments to customer accounts.

Start Date 04/01/04 to 02/16/06